Frequently Asked Questions
And other important information

Karin Christensen, owner of shooterready.com and The Long Range Shooting Simulation is not responsible for technical problems or any other issues with unauthorized copies of the Long Range Shooting Simulation sold without permission by persons claiming to be dealers or vendors for the simulation and shooterready.com. Anyone who purchases The Long Range Shooting Simulation from an unauthorized dealer or vendor does so at their own risk.

What is your replacement and return policy?
The CD is guaranteed for 30 days after purchase only if there is a manufacturing defect or if it is lost in the mail. Returns for a refund are not accepted. Please go through the demos, read the additional information about the simulation, or simply ask if you are not sure that the simulation is something that will work for you. Using it for a couple of weeks then asking for a refund because: "I'm not good at math", or "I don't know how to use my Mac", or "I'm not happy", or "I thought it was a game", are not valid reasons to ask for a refund.

The wind indicator arrow is pointing in the wrong direction.
This is by far the most frequently asked question regarding the new version III. Please look at the interface link from the main menu which explains the arrow direction. The indicator arrow points in the direction that the wind is coming from. This is standard for wind indicators. You can also think of it as the small hand of a clock. If the small hand is pointing to the 3:00 position then it is a 3:00 wind.

I purchased version 2 of the simulation. How can I receive an upgrade?
Everyone who purchased the CD from shooterready after November 1, 2009 will be receiving an email with a discount offer for version 3. If you purchased the CD from a dealer please contact the dealer who will give you an authorization for a discount if purchased through shooterready.com. Version III is completely new with all new stages and challenges. Therefore, upgrades will not available.

Will the CD run on a Macintosh?
The CD contains a Mac folder with the necessary files to run on Mac OSX including 10.6 (Snow Leopard).

Will the CD work on a Linux based system?
The full version of the simulation is created with Macromedia Flash using an exe player file. You can run the simulation on a Linux based system by using a browser with the Flash plug-in then opening the main.swf file found in the MacOSX folder on the CD.

Does the simulation work on all versions of Windows?
The simulation works on all versions of Windows. It does not require installation.

Does it work on an iPhone?
No.

Can I use my own data in the simulation?
No, you can't. The simulation is a basic training tool. The ballistic data chosen is typical for some of the more common long range calibers. Once you have a good idea of how to range, set elevation and windage and read a range card the next step would be to purchase some ballistic software, develop data for your own system, then go out on the range and practice.

When I try to run the CD I get a device not ready error or the simulation freezes up. Is the CD defective?
The simulation is currently created on write-able CD's. If you have an older CD drive or if your CD drive is starting to wear out the first sign of trouble is that it can't read write-able CD's. You will get an error message telling you the device isn't ready, or on some systems the drive will not be able to read the files. First try using some compressed air to clean dust off the lens of the CD drive. Just open the drawer and blow compressed air in. Then try the CD again. If it still doesn't work, see if you can try it on another computer. If it works on another computer then it's time for a new CD drive. They are inexpensive and you can replace it yourself.

If you have any other questions please contact us at support@shooterready.com

Frequently Asked QuestionsAnd other important information

Frequently Asked Questions
And other important information